Privacy Policy

Creatrips is committed to providing high-quality service and protecting your privacy. This policy explains how we collect, use, and safeguard your Personal Information.

We follow privacy principles aligned with international standards, including the General Data Protection Regulation (GDPR) when applicable. If you are located in the European Union or in a jurisdiction with specific privacy requirements, we take the necessary steps to comply with those regulations.

WHAT COUNTS AS PERSONAL INFORMATION AND WHY WE COLLECT IT

“Personal Information” refers to any data that can identify you as an individual. This may include:

  • Full name

  • Email address

  • Phone number

  • Country of residence

  • Travel-related details or personal preferences

We collect this information through website forms, email communication, phone calls, or interactions on social media.

We use your information primarily to:

  • Answer your questions

  • Plan and manage your travel experience

  • Send updates, offers, or content related to our services

  • Improve your overall experience with Creatrips

We may also use your information for closely related secondary purposes—such as statistical analysis or internal improvements—which you can reasonably expect.

You may unsubscribe from promotional emails at any time by contacting us at info@creatrips.com

Whenever possible, we’ll explain why we’re requesting certain information and how it will be used.

SENSITIVE INFORMATION

In rare cases, we may request information considered “sensitive” (such as health conditions or dietary restrictions), but only when:

  • You give explicit consent

  • It is necessary to provide a safe and personalized travel experience

  • We are legally required to request it

We do not collect or process sensitive information unless it is essential and clearly justified.

INFORMATION FROM THIRD PARTIES

Whenever possible, we collect Personal Information directly from you. However, there may be instances where someone else provides your information (for example, if a friend or family member registers you for a trip). In those cases, we take steps to ensure you are informed about what information we’ve received.

WHEN YOUR INFORMATION MAY BE SHARED

We only share your Personal Information under the following circumstances:

  • With your explicit consent

  • When necessary to provide you with services (such as accommodations, transportation, or activity providers)

  • When required by law

We never sell or rent your personal data to third parties.

HOW WE PROTECT YOUR INFORMATION

We store your Personal Information securely and take reasonable measures to prevent unauthorized access, misuse, loss, or alteration.

When your information is no longer needed for the purpose it was collected, we delete or anonymize it—unless we are legally required to retain it (for example, for up to 7 years under accounting regulations).

ACCESSING, CORRECTING, OR DELETING YOUR INFORMATION

You have the right to access, update, or request deletion of your Personal Information. To do so, contact us at info@creatrips.com

We do not charge fees for these requests, although administrative costs may apply if you need physical copies or special processing. To protect your privacy, we may require identity verification before releasing information.

KEEPING YOUR INFORMATION CURRENT

We aim to keep your information accurate and up to date. If you notice any errors or changes in your details, please notify us so we can correct them promptly.

COOKIES

Our website may use cookies to enhance your browsing experience. You can configure your browser to block cookies, but please note that doing so may impact certain site features.

UPDATES TO THIS POLICY

This policy may be updated occasionally. The most recent version will always be available on our website.

Last updated: June 26, 2025

QUESTIONS OR CONCERNS

If you have any questions, comments, or complaints regarding our Privacy Policy, please contact us at info@creatrips.com.