Terms & Conditions

Terms & Conditions for Travelers

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY

This agreement is between Creatrips LLC, a Limited Liability Company registered in the United States with its registered address at 30 North Gould Street, Sheridan, Wyoming, 82801 (“Creatrips”), and you, the traveler (“the traveler”).

By booking a trip through Creatrips, you acknowledge that you have read, understood, and agree to comply with these Terms & Conditions.

Changes to These Terms

Creatrips LLC reserves the right to modify these Terms & Conditions at any time. Any updates will apply to all future bookings, and by continuing to use our services, you agree to be bound by the revised terms.

Privacy Policy

Personal information collected from travelers will be handled according to our Privacy Policy. Your information may be shared with tour operators, travel agents, or third parties as required to execute your trip.

TRAVEL SERVICES & COMPANY RESPONSIBILITY

Creatrips acts as an intermediary and coordinator, managing communication, planning, and trip sales in collaboration with local operators. These operators are fully responsible for all on-the-ground logistics and execution of the trip.

BOOKING AGREEMENT

Your booking is only confirmed once the deposit payment (USD 800) is received and a written confirmation is issued.

All trips require a minimum of 10 travelers to operate. We strongly advise purchasing flights only once the trip has been officially confirmed.

The traveler is responsible for providing complete and accurate information, including passport details. Any errors, delays, or costs resulting from incorrect information are the traveler’s sole responsibility.

PAYMENTS & RESERVATIONS

To secure a spot on the trip:

A USD 800 deposit is required at booking.
The trip will only operate if the minimum of 10 travelers is met.
The remaining balance may be split into two additional payments (if timing allows).
The full balance is due no later than 90 days prior to departure.
Bookings made within 90 days of departure must be paid in full.

Accepted payment methods:

Deposit: credit/debit card via WeTravel.
Remaining payments: international bank transfer, credit/debit card, Wise, or Alipay.

Travelers are responsible for all processing fees, bank charges, and taxes applied by their home country for international purchases.

Creatrips may issue an invoice or a fapiao (for China-based travelers) as required.

BOOKING ON BEHALF OF OTHERS

If you book on behalf of additional travelers, you become the primary contact for all participants and are responsible for:

Making all required payments.
Communicating changes or cancellations.
Sharing all trip information with the group.

You confirm that you have obtained consent from all participants and that all provided information is accurate and complete.

REQUIRED TRAVELER INFORMATION

To finalize your booking, we require:

A scanned copy of your passport (photo/data page)
Any additional information necessary to arrange your trip

This information must be submitted at least 90 days before departure.

Failure to provide required information on time may result in:

Additional fees
Cancellation of your reservation without refund

It is the traveler’s sole responsibility to ensure all details are correct and submitted on time.

SPECIAL REQUIREMENTS

If you have special needs (mobility limitations, allergies, dietary restrictions, etc.), you must inform us in advance.

While operators will make reasonable efforts to accommodate special requests, they may not always be possible due to:

Destination limitations
Availability of alternative services
Local infrastructure constraints

CANCELLATIONS

Cancellations by Travelers

If the trip does not reach the minimum of 10 travelers:
If the trip must be canceled 90+ days before departure due to low enrollment, all payments—including the deposit—will be fully refunded or issued as travel credit.

Cancellation before 90 days prior to departure:
The deposit (USD 800) is non-refundable. Any additional payments will be refunded.

Cancellation within 90 days of departure or no-show:
No refunds will be issued, as all services will be fully committed.

Cancellations by the Host

If the host withdraws before the trip reaches 10 confirmed travelers, the trip will be canceled and all travelers will receive a full refund.

If the host withdraws after the trip is confirmed, the trip will proceed with a Creatrips-appointed coordinator.

If two hosts were scheduled and one cancels, the trip will continue as planned without changes.

Force Majeure Cancellations

Creatrips is not liable for delays, changes, or failures to perform arising from events outside our reasonable control, including but not limited to:

Natural disasters
Pandemics or health emergencies
War, terrorism, civil unrest
Government regulations
Strikes or labor disputes
Transportation disruptions
Any event beyond our reasonable control

If a trip must be canceled due to force majeure:

Creatrips will attempt to recover funds from suppliers.
Refunds cannot be guaranteed and depend on each supplier’s policies.
Travelers must have mandatory travel insurance covering medical emergencies, cancellations, and interruptions.

Recovered funds will be refunded or offered as credit, at the traveler’s preference.

COMPANY CANCELLATION DUE TO MISCONDUCT

Creatrips may cancel a trip before departure if a traveler’s behavior, communications, or actions pose a risk or negatively affect the group.

In such cases:

The traveler may not receive a refund.
Creatrips may refuse future service.
Creatrips is not responsible for any additional costs incurred.

FLIGHTS

International airfare is not included unless explicitly stated. Travelers should book flights only after the trip is confirmed.

AGE REQUIREMENTS

Unless otherwise stated, travelers must be 18 years old to join a group trip.

HEALTH & FITNESS

Travelers are responsible for ensuring they are physically and medically fit for the trip.

We strongly recommend consulting a healthcare professional before traveling. Creatrips is not liable for health issues, injuries, or death.

The operator may deny participation if a traveler’s condition poses a risk to themselves or others.

Pregnancy:
Must be disclosed at booking. Participation is subject to approval and requires written medical clearance. Travel is only permitted up to 24 weeks of pregnancy.

Medical facilities in remote areas may be limited. Creatrips does not guarantee the availability or quality of healthcare services.

MANDATORY TRAVEL INSURANCE

All travelers must carry international travel insurance covering:

Medical emergencies
Trip cancellations due to force majeure
Lost luggage
Emergency evacuation

Proof of insurance must be provided before the trip. Failure to provide proof may result in cancellation without refund.

Insurance is not included in the trip cost.

ITINERARY CHANGES

Creatrips and its operators reserve the right to modify accommodations, activities, or the itinerary in response to:

Weather conditions
Government regulations
Safety concerns
Operational needs

These modifications do not entitle the traveler to a refund if the essence of the trip is preserved.

TRIP AUTHORITY & BEHAVIOR

Hosts and local operators have full authority to ensure group safety.

Travelers may be removed from the trip without refund for:

Discrimination or harassment
Aggressive or violent behavior
Illegal actions
Excessive alcohol use
Endangering the group
Violating local laws

Proper behavior is required during the trip and in all related digital communication.

EARLY DEPARTURE

Any additional costs resulting from early departure—voluntary or due to behavior or health issues—are the traveler’s responsibility. No refunds will be issued for unused services.

BAGGAGE RESTRICTIONS

Travelers may bring:

1 checked bag (up to 20 kg)
1 carry-on (up to 5 kg)

Extra luggage may incur additional charges paid by the traveler. Local regulations vary by destination.

VISAS & PASSPORTS

Travelers must have:

A passport valid for at least 6 months beyond entry
All required visas, vaccines, and permits

Obtaining proper documentation is solely the traveler’s responsibility. Any costs or losses resulting from missing or incorrect documentation are also the traveler’s responsibility.

SERVICES INCLUDED IN YOUR BOOKING

Unless explicitly stated otherwise in your agreement with the tour operator, your reservation includes:

Accommodations listed in the itinerary
Transportation indicated in the itinerary
Activities specified in the itinerary
Meals outlined in the itinerary
Group coordinator and local guides, as described in the trip details.

SERVICES NOT INCLUDED IN YOUR BOOKING

Unless explicitly stated otherwise, your reservation does not include:

International flights
Taxes or fees for excess baggage
Meals and beverages not specified in the itinerary
Visa or passport fees
Bank charges, local taxes, or fees from payment platforms
Mandatory international travel insurance
Optional activities and personal expenses
Tips for local guides or service providers

FORCE MAJEURE EVENTS

Creatrips is not responsible for death, injury, illness, property damage, delays, losses, or financial costs caused by events outside its reasonable control (“Force Majeure Events”), including but not limited to:

Natural disasters (floods, fires, earthquakes, storms, droughts, etc.)
Mechanical failures
Terrorist acts or threats
Civil unrest, political disturbances, insurrections, or government restrictions
Labor strikes or interference by authorities
Fires or extreme weather
Significant public health risks (including pandemics, disease variants, or ongoing COVID-19/SARS-CoV-2 impacts)
Any other unforeseen events making the trip dangerous or impossible

Under these circumstances, Creatrips is not obligated to provide services or refunds, nor compensate for additional expenses incurred.

USE OF IMAGES AND CONTENT

Creatrips may use photos, videos, and materials captured during the trip for promotional purposes. Travelers may request exclusion of specific images.

SEVERABILITY

If any provision of this agreement is deemed invalid or unenforceable, that provision will be considered separate, and the remainder of the agreement will remain valid and binding.

GOVERNING LAW

Creatrips operates in the United States. By using our services, you agree that these Terms and Conditions are governed by the laws of the State of Wyoming, U.S.A. Any legal claims must be filed in this jurisdiction.

NO CLASS ACTIONS

Travelers and Creatrips agree that any claims must be made individually, not as part of a class or representative action.

DISCLAIMER OF LIABILITY

Creatrips LLC acts as the organizer and coordinator of international travel experiences in collaboration with duly authorized local operators. Travel services (accommodation, transportation, excursions, etc.) are provided directly by these operators under local laws and regulations.

Creatrips LLC does not assume liability for acts, omissions, or failures of local service providers, although partners are carefully selected for quality and safety.

Travelers acknowledge that trips may involve unpredictable risks, including injuries, illnesses, accidents, or property damage, even when Creatrips and its operators exercise due diligence.

Travelers agree to follow local safety guidelines and Creatrips policies. Creatrips is not responsible for negligence or failures by third parties.

ACCEPTANCE OF RISK

Travelers assume responsibility for all risks associated with the trip, including loss, damage, injury, or death. This includes but is not limited to:

Adventure activities
Travel to foreign destinations
Extreme sports or high-risk physical activities
Transportation in remote or underdeveloped areas

Travelers are responsible for any damage to operator or supplier property, including costs for repair, replacement, or cleaning, and must report pre-existing damage immediately.

Travelers must take prudent safety measures, including:

Properly using seat belts, harnesses, helmets, and flotation devices
Following all safety signs and warnings
Complying with instructions from guides or operators

Complaints must be reported promptly to your guide, representative, or customer service. Complaints submitted after the trip must be emailed within 30 days of the trip’s final day.

Local emergency services: Creatrips does not control local emergency response times or language barriers and is not responsible for failures in communication or assistance during emergencies.

In summary, travelers accept and assume all risks, understand the adventurous nature of the trip, and acknowledge their responsibility to prepare, act prudently, and comply with all local laws and regulations.

Terms and Conditions for Hosts

Between: Creatrips LLC, a limited liability company registered in the United States, with its principal office at 30 North Gould Street, Sheridan, Wyoming, 82801, United States (“Creatrips”), and the Host, the following Collaboration Agreement is entered into, which governs the participation of the Host in the organization and leadership of a group trip managed by Creatrips.

PURPOSE OF THE AGREEMENT

This agreement establishes the terms of collaboration between Creatrips LLC and the Host for the promotion, marketing, and accompaniment of group trips (hereinafter, the “Trips”) organized by local tour operators approved by Creatrips.

Creatrips acts as an intermediary and coordinator, managing planning, communication, and sales of the trip in collaboration with the operators, who are responsible for on-site logistical execution.

HOST RESPONSIBILITIES

The Host agrees to:

– Actively promote the trip within their community and personal channels (social media, newsletters, etc.) to achieve the minimum required number of bookings (10 confirmed travelers). This includes interacting with prospective participants, answering inquiries, or, if answers are not available, forwarding questions to Creatrips for proper management.

– Attend and accompany the group throughout the trip, participating actively in activities and ensuring a positive and safe experience for all travelers. This includes attending informational meetings organized by Creatrips about the trip and the pre-trip meeting with confirmed travelers.

– Collaborate with Creatrips in pre-trip communication, sharing promotional materials, updates, and necessary confirmations.

– Maintain professional, respectful, and collaborative conduct, representing Creatrips’ values at all times.

– Notify in advance if unable to attend all or part of the trip.

– Meet deadlines for submitting personal and flight information as detailed in this agreement.

– Comply with local, cultural, and safety rules in destinations visited.

– Be present during the entire trip to accompany travelers in scheduled activities.

– Participate actively in trip leadership, ensuring itinerary adherence and the quality of the traveler experience.

– Monitor trip progress and traveler satisfaction, making adjustments if necessary.

– Promote integration and mutual respect among travelers, ensuring a harmonious and respectful environment throughout the trip.

– Respect the authority of the trip coordinator, who will handle problem resolution and traveler safety.

RESPONSIBILITIES OF CREATRIPS

Creatrips agrees to:

– Provide the Host with an itinerary managed and executed by an approved tour partner.

– Process traveler payments and manage reservations.

– Handle communication with travelers once reservations are confirmed.

– Ensure the local operator provides a tour leader or representative to assist the Host and the group during the trip.

– Provide promotional materials and operational support before and during the trip.

HOST COMPENSATION

The Host will receive a 15% commission on the final sale price per confirmed traveler who has completed payment.

Creatrips will process payment within 7 to 10 business days after the trip concludes.

Payments may be made via Wise or bank transfer to a U.S. account. If these methods are unavailable, individual cases will be evaluated, but commissions will remain the responsibility of the Host.

Upon trip completion, Creatrips will provide a detailed earnings breakdown based on the final package price and the number of confirmed travelers.

Expenses Covered During the Trip

The Host will receive the same services included for travelers according to the official itinerary: accommodation, local transportation, meals, entry fees, and scheduled activities.

International flights and personal expenses or optional activities outside the itinerary are not included.

PROMOTIONAL DISCOUNTS

The Host may, at their discretion, offer a maximum discount of USD 200 on the final sale price, valid for up to 30 days after the official trip launch or until the first 10 bookings are completed, whichever occurs first.

Any additional discount requires prior written authorization from Creatrips.

Commission will be calculated on the net total actually received by Creatrips.

ADDITIONAL SERVICES

(a) Additional services booked by travelers before the trip begins are commissionable at 10%. These may include extra nights of accommodation, airport transfers, hotel upgrades, optional activities, or any service not included in the base itinerary.

(b) These services will be invoiced separately by Creatrips and managed directly with the travelers.

NUMBER OF TRAVELERS

The trip requires a minimum of 10 confirmed travelers.

The trip will not be confirmed, and no payment will be made to the Host unless the minimum is reached at least 90 days before departure.

The maximum number of travelers is 25, unless the Host requests an extension.

OPERATIONAL DEADLINES

Trip Confirmation: The Host has up to 90 days before departure to reach the minimum of 10 bookings. If not met, the trip may be automatically canceled.

Sales Closure: The Host has up to 90 days before departure to complete the maximum number of bookings, except in special cases handled individually.

Submission of Personal Data: The Host must submit personal information at least 90 days before departure.

Flight Information Submission: Flight details must be provided at least 15 days before departure.

TRAVELER PAYMENTS

To secure their place, travelers must pay a deposit of USD 800 at the time of booking.
The remaining balance may be paid in up to two additional installments, so that the total is fully paid 90 days before departure.
In exceptional cases where travelers book within 90 days of departure, 100% of the total amount must be paid at booking.

ITINERARY MODIFICATIONS

Creatrips or the tour operator reserves the right to make reasonable modifications to the itinerary, hotels, or activities in case of force majeure, weather conditions, government directives, or other causes beyond its control. Such modifications will not result in refunds, as long as the essence of the trip is maintained.

CANCELLATIONS

By Travelers

In the event of a traveler cancellation, the following penalties will apply, unless the program specifies different conditions:

Pending Trip (Not Confirmed)
If the trip does not reach the minimum of 10 participants 90 days prior to the departure date and Creatrips must cancel it, 100% of payments made, including the deposit, will be refunded, or a credit may be offered for a future trip.

Confirmed Trip – Cancellation More than 90 Days Before Departure
If the traveler cancels their participation more than 90 days before departure, the $800 USD deposit is non-refundable. Any additional payments made will be refunded.

Cancellation Within 90 Days of Departure or No-Show
From 90 days prior to the start of the trip, no refunds will be issued, as all services will have been committed.

By the Host

(a) If the Host cancels before any reservations are made, no penalties will apply.

If the trip does not reach the minimum number of participants and must be canceled, no commission will be generated, as the trip will not have taken place.

(b) If the Host cancels when the trip has fewer than 10 active reservations, the trip will be automatically canceled, and all payments to travelers will be refunded.

(c) If the Host cancels after the trip has been confirmed, the trip will still take place with a coordinator assigned by Creatrips in charge of the group.

In this case, the Host’s commission will be reduced from 15% to 5% of the final sale price per confirmed traveler, as compensation for the sales already made, but excluding the leadership or accompaniment component.

The remaining 10% of the commission will be forfeited, as the Host’s active participation is an essential part of total compensation.

If the trip originally had two Hosts and only one participates, the trip will proceed as planned without modifications to budget or commissions.

(d) If the Host cancels the trip without justified cause and before its start, they may lose their entire commission, unless Creatrips considers a force majeure exemption or documented illness applicable.

Force Majeure Cancellations

The determination of a force majeure event and any operational modifications to the trip are at the discretion of Creatrips and/or the approved local tour operator.

Creatrips will not be liable to the Host for any breach, delay, or modification in executing this agreement due to circumstances beyond reasonable control, including, but not limited to, the following force majeure events:

(a) Acts of nature, such as floods, fires, earthquakes, storms, droughts, wildfires, or other natural disasters
(b) Pandemics, epidemics, or public health/safety emergencies declared by competent authorities
(c) War, invasion, hostilities, threats, terrorist acts, civil or social unrest
(d) Laws, decrees, orders, or other government actions
(e) Embargoes, blockades, or other restrictions in effect or enacted after the date of this agreement
(f) National or regional emergencies
(g) Strikes, labor stoppages, or interruptions in industrial activity
(h) Shortages of energy, transport, or critical infrastructure
(i) Any other event beyond the reasonable control of Creatrips or its associated operators

If the trip must be canceled due to force majeure, Creatrips will make efforts to recover funds paid to suppliers. However, full or partial refunds are not guaranteed, as this depends on each supplier’s policies and conditions.

In such cases, Creatrips will not assume losses arising from circumstances beyond its control.

Each traveler must have international travel insurance covering medical emergencies, trip cancellation, and trip interruption, valid from the start date to the completion of the itinerary.

If funds are recovered, the amounts obtained will be returned to the traveler, or, if preferred by the traveler, applied as credit for future trips.

TRAVELER COMMUNICATION AND MANAGEMENT

Communication: Creatrips manages all pre-, during, and post-trip communications, including booking inquiries, payment management, reminders, information distribution, and operational coordination. Feedback surveys sent after the trip.

Collaboration: Host agrees to remain responsive and available to Creatrips to ensure smooth and safe traveler experiences.

DOCUMENTATION AND HEALTH REQUIREMENTS

Valid passport at least 6 months beyond entry date required.

Travelers must obtain necessary visas, vaccinations, and permits; responsibility rests with each traveler and Host.

Creatrips may exclude travelers whose medical condition poses risk.

Travelers and Host must be physically capable of completing the trip.

Allergies or dietary restrictions will be accommodated as reasonably possible; cross-contamination risks exist.

Trips not recommended for persons with limited mobility.

TRAVEL INSURANCE

Travelers must have international travel insurance covering medical emergencies, trip cancellation, and interruption, valid for the entire trip duration.

BRAND USAGE AND CONTENT

Host may use Creatrips’ name and logo only to promote the agreed trip. Content must reflect Creatrips’ values.

Creatrips may use images captured during the trip for promotion. Hosts may request exclusion of specific images in writing.

LIABILITY AND CONDUCT

Creatrips organizes and coordinates between Host, travelers, and local providers.

Host must maintain professional, respectful, and collaborative conduct.

Misconduct (discrimination, violence, abuse, excessive alcohol, illegal activity, harassment) may result in immediate termination of agreement and loss of commission.

USE OF IMAGES AND CONTENT

The Host may use the Creatrips name and logo only to promote the agreed-upon trip. All shared content must accurately represent the values of the brand.

Creatrips may use images, videos, and other materials generated during the trip for promotional purposes, always crediting the Host as co-organizer or ambassador.

The Host may request in writing the exclusion of specific images from promotional use.

CONDUCT AND DIGITAL BEHAVIOR

The Host must maintain professional and respectful conduct both during the trip and on social media.

Posting content that is offensive, discriminatory, or that could harm the reputation of Creatrips or its local partners is prohibited.

Violation of these terms may result in suspension of collaboration and loss of commission.

INDEPENDENT CONTRACTOR STATUS

The Host acts as an independent contractor.

This Agreement does not create an employment, partnership, or agency relationship.

The Host has no authority to incur financial or legal obligations on behalf of Creatrips.

LIABILITY DISCLAIMER

Creatrips LLC serves as organizer and coordinator of international travel experiences in collaboration with authorized local operators.

Travel services (accommodation, transport, excursions, etc.) are provided directly by these operators, under local laws and regulations.

Creatrips LLC assumes no responsibility for acts, omissions, or breaches by local service providers, though partners are carefully selected for quality and safety.

The Host acknowledges that trips organized by Creatrips may involve unpredictable risks, including injury, illness, accidents, or property damage, even when Creatrips and local operators act with due diligence.

The Host understands that conditions at the destination may vary, and while Creatrips will prioritize safety, it cannot guarantee circumstances beyond its control.

The Host agrees to follow all local safety recommendations and Creatrips policies during the trip.

Creatrips is not responsible for negligence or failures of third parties.

The Host confirms being at least 18 years old and having read and understood this Agreement.

ASSUMPTION OF RISK

The Host assumes full responsibility for all inherent risks of the activity, including loss, damage, injury, or death. This includes, without limitation:

– Adventure activities
– Travel to foreign destinations
– Participation in extreme sports or high-risk physical activities
– Transportation in remote areas or locations with limited infrastructure

The Host is responsible for any damage to property of the operator or providers, including repair, replacement, or cleaning costs, and must immediately report any pre-existing damage to trip or accommodation staff.

The Host must take reasonable precautions for personal safety, including:

– Proper use of seat belts, harnesses, helmets, and flotation devices
– Observing safety signs and warnings
– Following all instructions from guides or operators

Complaints must be reported as soon as possible directly to the guide, representative, or customer service. Complaints after the trip must be submitted via email within 30 days of the trip’s last day.

Local emergency services: Creatrips does not control local emergency response times or communication and is not responsible for failures in emergency assistance via phone or other means.

Summary: The Host accepts and assumes all risks, acknowledges the adventurous nature of the trip, and understands it is their responsibility to prepare, act prudently, and comply with all local laws and regulations.

The Host confirms being at least 18 years old and having read and understood this Agreement.

ACCEPTANCE

Both parties acknowledge having read, understood, and agreed to the terms of this Agreement and may sign digitally or physically as evidence of acceptance.